ADVENTURE REELS TV – Frequently Asked Questions


I PRE-PURCHASED BUT NOW CAN’T FIND THE FILM TO VIEW IT When you purchase the film before the session starts the film goes into your “MY LIBRARY” folder. When you are on the website and logged in, on the top right of the screen will appear “Signed in as YOUR NAME” click on the dropdown menu and select MY LIBRARY. Your purchases will appear there and you can start watching anytime after the program goes live.

WHAT IS THE RENTAL PERIOD FOR A VOD WATCH ANYTIME FILM For VOD Watch Anytime feature films you have a full 48 hours to view the film. You can find it in MY LIBRARY at any time within 48 hours of renting the film.

WILL MORE FILMS BE ADDED IN THE FUTURE?

Yes, each week more VOD “watch anytime” films will be added and more compilations will be added. To be first to be notified of when films are added join our mailing list here: https://adventurereels.com/

CAN I GIFT A STREAMING TO A FRIEND?

Not yet but this is something we are working on. To be first to be notified of when this happens join our mailing list here: https://adventurereels.com/

HOW CAN I CAST TO MY TV FROM MY DEVICE OR COMPUTER?

WAYS TO WATCH

  1. DIRECT CONNECTION: COMPUTER TO TV

    • One way to watch on your TV is by directly connecting your computer (or other devices) to your TV via HDMI cable. Here are guides on how to connect using a Mac and if using a PC
  2. APPLE AIRPLAY

    • Using your Apple computer, iPhone or iPad, go to the AirPlay icon.

    • Connect to your Apple TV by entering the code. Your device screen should appear as a mirror on your TV.

    • If AirPlay isn’t working from your laptop, try connecting from an iPhone/iPad. Here’s a step-by-step guide on how to use AirPlay.

  3. CHROMECAST

    • Stream directly from a tab in the Chrome internet browser to a TV connected to a Chromecast device from your Mac or PC computer. Note: At this time, Chromecast is not available to cast from Apple iOS devices, like the iPhone and iPad. Once your Chromecast is set up you can stream directly from your computer. Here’s a guide on how to use Chromecast from your computer.

    • On the video page, open the Chrome menu in the upper right corner of the window (or the View menu) and select Cast. Make sure the tab you want to be displayed is the one you are selecting to cast. The Cast icon may also be displayed in the bottom right of your video player.

    • Select your Chromecast source (consider selecting Chrome tab) and your Chromecast destination. Chromecast will then be connected and video will be playing on your TV.

    • To disconnect from Chromecast, click the blue Stop icon next to your casting destination.

    • If there are any issues with the Chromecast stream, try setting the video to a lower quality.


FESTIVAL COMPILATION VIEWING TIMES Each new Festival Compilation program will be available to purchase for a 1 week period only. After your purchase you have 48 hours to view the program.

No matter where you are, you can start the stream at anytime and it will play from the beginning of the program. You can also pause it if you need to BUT you need to be finished watching the program within 48 hours of starting.